Data Deletion Requests

Overview

Users of Aurum Labs services may request deletion of data associated with their accounts, connected integrations, and related records held by Rick Lindner, operating under the Aurum Labs name.

This page describes how to submit a deletion request and what to expect during processing. For broader privacy practices, see our Privacy Policy.

Deletion request process

1. Email us at rick@aurumlabs.dev.
2. Use the subject line: Data Deletion Request
3. Include the following in your message:
   • Your full name
   • Your company or organization name (if applicable)
   • The connected systems or integrations involved (for example QuickBooks Online, HubSpot, Microsoft 365)
   • A contact email we can use to confirm the request
   • Any account identifiers that help us locate the relevant records

Disconnecting integrations

Authorized users may disconnect or revoke integrations through the Aurum Labs configuration for that connection and/or through the third-party provider’s own settings (for example by revoking OAuth access). Disconnecting prevents future authorized access but does not automatically delete historical records already stored. Submit a formal deletion request if you need those records removed.

Processing time

Deletion requests are generally processed within 30 days of verification. We may contact you to confirm identity or clarify the scope of the request before proceeding.

After deletion

Once data is deleted in accordance with your request, it may not be recoverable. Some information may remain temporarily in encrypted backups, logs, or audit records where reasonably necessary for security, disaster recovery, dispute resolution, or legal obligations, after which it is purged on a regular cycle.

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